NAVTERIS S.L.
Privacy policy
How we process data sent through the form, WhatsApp and campaigns.
Data controller
| Owner | NAVTERIS S.L. |
|---|---|
| Tax ID | B88717509 |
| Address | Calle Antonio Sacramento (Escultor), 11, 4º 11, 46013 Valencia, Spain |
| info@navteris.com | |
| Phone | +34 624 947 533 |
Data we may process
When you request a quote through the form or WhatsApp, we may process your name, phone number, city/area, package of interest, rooms, timing and any comments you provide.
Purposes
- Answer quote and contact requests.
- Prepare a technical and commercial recommendation.
- Coordinate installation, maintenance or related visits.
- Measure advertising campaigns if the user accepts analytics and advertising cookies.
Legal basis
The main legal basis is the user’s request and pre-contractual steps. For non-essential cookies, the legal basis is consent.
Retention
We keep data for the time needed to handle the request and, if it becomes a client relationship, for applicable legal periods. Non-converted leads should be deleted or reviewed periodically.
Recipients and processors
Tools needed for contact, hosting, campaign measurement and communication may be used, including WhatsApp, Google Tag Manager/Google Ads, Meta Ads or other marketing providers configured later. This list must be reviewed before final launch.
Rights
You may request access, rectification, erasure, objection, restriction and portability by writing to info@navteris.com. You may also lodge a complaint with the Spanish Data Protection Agency.